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Privacy Policy

Updated: 24.5.2018.

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice but you might get notification as soon as we update it. That is why we recommend you to review this policy periodically, and especially before you provide any information. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Your options for contacting us

The easiest and quickest way to contact us is by using our online contact page

  1. About us:

    Domestic Office for US

    Online Connections Inc.

    6919 W Broward Blvd STE 270

    Plantation, 33317 FL, US

    International Office for non-US

    Company: FBM Online Connections Limited

    South Tower, 26 Elmfield Road

    Bromley

    Greater London BR1 1LR, UK

    Company Reg. No. Company No. 08436995

    VAT Identification number: EU196012051

    Data Protection Officer: Contact form , please choose Data protection topic

  2. Who can we collect data from

    In order to use Asia Euro Dating and our mobile applications, you must be at least eighteen (18) years old, complete the registration process and agree to the Terms of Use. This online Site expressly and strictly limits its membership to adults. This Site does not knowingly seek or collect any personal information or data from persons under the age of 18 and it will take reasonable steps to delete it as soon as possible.

  3. Types of information we collect

    'Personal information' is any information that we could use to identify an individual. It does not include personal information that is encoded or anonymized, or publicly available information that has not been combined with non-public information.

    'Sensitive personal information' is information that meets the 'personal information' criteria and also a.) reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or b.) concerns health or sex life or information on criminal or administrative proceedings other than in the context of pending legal proceedings.

    So when you visit and/or register to our Site we may collect the following information to optimize performance of the Site and provide better Services:

    • Account creation information

    • Other information, images and content you may determine to provide to us

    • Your IP address

    • Information on the device you use to connect to the Site including your device's identification number and software used

    • Data relating to your interactions with advertisements on the Site

    • Information from cookies (or similar technology for mobile devices) stored on your device about your use of the Site and/or some third party websites

    • Technical information from your device

    • Location information

    We will explain this further so you fully understand why and how your data is being collected and for what purpose.

  4. Information that we collect about you

    Information and data that you give to us:

    • Payment information. If you choose to upgrade your account to Premium status on our website (and not one of our mobile applications), you will need to provide us (our Internal Payment Processor) or one of our payment service providers with payment data such as your debit/credit card number or other financial data. Sensitive payment data such as this is not stored by us indefinitely, but rather kept with our payment partners, who are fully certified to securely store this information for possible future purchases and rebills.

    • IMPORTANT: Payment processing for purchases you may determine to make on our Site is carried out by third parties. Each such third party payment processor has its own Privacy Policy and Terms of Use and is not governed by this Policy or our Terms of Use. When you make a purchase, you are submitting your data directly to one of such third party payment processors. As such, prior to submitting your data, you will need to review the Privacy Policy and Terms of Use for the relevant third party payment processor to learn about their data collection and retention policies.

    • Customer services. If you contact our customer service team, either by our contact form , live chat or phone, a record is kept of your interaction in order to better service your account.

    Information supplied to us by others:

    • Social media. It may be possible to use your account data from certain social media sites, like Facebook Login, in order to create a profile and login to our site. You may also optionally share photos from these services to your account here at Site..

    • Our Partners. Sometimes, our partners will offer to create your profile on our site using information they have about your account on their own site or application. This method of account creation is always done on an explicitly opt-in basis (i.e. you must tell our partner site you want to create a profile on our site or application). We collect, store and process this data with the same security and care we do for data you supply us directly.

    Information and data collected as you use the website:

    Each time you log in and use our dating service, we collect data and information about your visit.

    • Automatically. We gather certain information automatically. This includes data like the date and time of your use, how long you spend on the site, the IP address you connected from, and other profiles you visited. This information may include browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, the content of any undeleted cookies that your browser previously accepted from us (see 'Cookies' below) and/or clickstream data to analyze trends in the aggregate, and anonymously generated device identifiers and administer the site.

    • Cookies. We employ the use of technology like cookies, web beacons and pixels in order recognize you and the devices you use to access our service. We do this for several reasons, including authentication on future visits, keeping track of your preferences and settings, and helping to show you more relevant advertising and offers. Depending on your web browser and other software you have installed, you may be able to better control how we use these technologies. When you visit Site, we may assign your computer one or more cookies, to facilitate access to the Site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on Site.

      'Do Not Track' (or 'DNT') is a feature on certain web browsers that you may use to access our service, whereby users can activate this setting to tell responding websites they do not wish to be tracked. Not all browsers offer this 'DNT' option, and not all of these signals are currently uniform, so our service does not yet respond to these signals.

    • Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in advertisements or promotional or other e-mail messages or to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

    • Third Parties. We may allow third-parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on Site. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. This information allows them to deliver targeted advertisements and gauge their effectiveness. We employ the use of a data analytics service, specifically Google Analytics, to track certain non-personally identifiable pieces of data about your visits, such as your device type, how you reached the site, your location and browser language. This data is not stored by us, but rather collected using software we have installed on our pages and apps and then stored by this analytics service and used by us to help us improve your experience on our service. If you wish to opt out of making your data available to the Site, please visit THIS page.

  5. How We Use Your Data

    1. manage your account and provide you with customer support;

    2. perform research and analysis about your use of, or interest in, our services, or content;

    3. communicate with you by e-mail, and/ or mobile devices about services that may be of interest to you either from us, or our other companies or third parties; to detect and prevent fraudulent activity on our sites and applications. We use data from all members with an internally developed fraud detection system in order to detect and eliminate bad actors from our service;

    4. to detect and prevent fraudulent activity on our sites and applications. We use data from all members with an internally developed fraud detection system in order to detect and eliminate bad actors from our service;; to detect and prevent fraudulent activity on our sites and applications. We use data from all members with an internally developed fraud detection system in order to detect and eliminate bad actors from our service;

    5. develop and display content and advertising tailored to your interests on our site as well as offers to join trusted partner dating sites quickly and easily through cross-registration;

    6. to be sure we are compliant with all legal requirements in all our operating jurisdictions and enforce our terms and conditions. This includes providing law enforcement with information they officially request from our records;

  6. Who has access to information about you

    When we store information in our own systems, only the people who need it have access. Our management team have access to everything you've provided, but individual employees have access to only what they need to do their job.

  7. How we share data and information with other partners, including third parties.

    1. Sometimes it is necessary to share data with trusted third-party service providers and vendors to provide you better services. Some examples of this would be our payment service providers, in order to facilitate payments for Premium access, and our email validation service, which lets us know if you provided us with a valid email address. We will never sell your personal data to a third party under any circumstances. We take much care in ensuring that our few data partners follow best practices for safeguarding data, and encourage you to reach out to our customer support team if you have any questions regarding this.

    2. We use internal service providers which are sometimes passed your account data. Some examples of this would be our internal fraud detection system, which helps to eliminate bad actors on our network of websites and applications, and our internal ad serving system, which uses your demographic and interest data to show you relevant advertisements on the service. In all these cases, this data is completely retained within the company and safeguarded with the same high level of care your data is on the Site.

    3. If we are ever involved in a merger or sale, control of your data may transfer to a new company or website. This will be fully disclosed to you in advance if this situation occur. You will be notified via email.

    4. We reserve the right to share any and all account information with law enforcement or agencies authorized by applicable governmental authorities either in response to their written request or at our own election should we believe, in our sole discretion, that you or your account may be involved with illegal activity, or if we believe, in our sole discretion, that such disclosure is necessary to protect the rights or property of the Site, our users, and/or one or more third parties.

    5. Sometimes, it may become necessary to share data if that disclosure could mitigate our liability in a lawsuit, either filed or threatened. This could also happen if we need to protect the legal rights of either ourselves or of our users, or to investigate or take action regarding perceived illegal activity or fraud.

  8. Your Rights Regarding Your Data

    The data that we collect, store and process with regards to your account is your own, and as such you have associated rights regarding that information as detailed below. All options are available in editing of My Account.

    1. You have the right to add, modify or delete data any time you want. You are the boss of your account. This will enable you to tailor exactly what others see about you at any time.

    2. You have the right to download an export of all the information we are currently storing in relation to your account.

    3. You have the right to configure your device settings to allow the level of access to your data that you choose, from the configuration options available on your specific device(s), browsers, etc. Please note that some configurations may not allow you full access to all our site features.

    4. You typically have the right to fully delete your information from our site and database permanently, barring a few extenuating conditions. For more information on this, please see Section 12 below.

    5. In some countries and jurisdictions, including the EU, you have the right to lodge an official complaint with an applicable data protection authority. Please consult the data protection rules of your country of residence for more information about the availability of this option.

  9. Use Of Your Email For Triggered Notifications And Promotional Marketing

    1. Examples of special promotional emails may be a special introductory monthly offer at a steeply discounted price, or a discounted trial offer based on an action you previously attempted that requires Premium membership. The type of promotion sent determines which personal information is processed to generate the email. You can select exactly what kind of emails you want to receive from us at any time inside your Email Preferences. We store your preferences there until you tell us you want to change them again. Also, you can choose to stop receiving all emails from us by using the Unsubscribe link that is embedded in every email that we send you.

    2. You can select exactly what kind of emails you want to receive from us at any time inside your Email Preferences. We store your preferences there until you tell us you want to change them again. Also, you can choose to stop receiving all emails from us by using the Unsubscribe link that is embedded in every email that we send you.

    3. At any time you can choose to no longer receive commercial or promotional emails from us. You will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and account information, without offering you the opportunity to opt out of receiving them. Please note that changing information in your account, or otherwise opting out of receipt of promotional email communications will only affect future activities or communications from us. If we have already provided your information to a third party (such as a service provider) before you have changed your preferences or updated your information, you may have to change your email preferences directly with that third party.

  10. Specific Rights For Residents Of The State Of California

    California residents are entitled to be disclosed a list of third parties to whom their data has been shared for direct marketing purposes over the previous year. Currently, we do not share any customer data with third parties for direct marketing purposes. If that policy was to change, we will update this section with information on how to obtain that information.

  11. Protection For Your Personal Data And Information

    Protecting the data that you entrust to us is extremely important, and we are constantly striving to ensure that it is safeguarded from harm at all times. However, like at any technology company, there is always risk of unauthorized access or destruction of this data. We employ both security experts and automated protocols that are constantly analyzing our systems for any signs of intrusion or attack, and have processes in place in case of any unauthorized access, including those mandated by certain jurisdictions (such as the EU in the case of the aforementioned GDPR). At our discretion, we may suspend usage of the site pending investigation into a suspected breach. We also encourage you to reach out to our customer support team immediately if you feel that your or any other account on the site has been compromised.

    • Notice of Breach of Security. If a security breach causes an unauthorized intrusion into our system that affects you and your personal data, we will notify you as soon as possible and later report the action we took in response.

    • Your Password. It is vital that you keep your password safe to prevent unauthorised access to your personal information. If you believe that someone else may have access to your password please change it immediately. Please note that your password is stored securely in an encrypted format and is never visible to our staff.

  12. Retention And Deletion Of Your Data

    Your account can be deleted permanently if you make a request or choose that option in data panel. This is also known as a 'right to be forgotten'. Please be advised that in some instances, such as compliance with applicable laws, or in order to police fraud on our site more effectively, we may not be able to completely comply with your request. We will advise you upon your request if this is the case, and let you know the reason we cannot fully comply, as well as which data points we will need to retain. Please also note that while data may be fully and permanently erased from production (live) servers quickly, you should allow up to 30 days for data stored on backup servers to be fully deleted.

  13. Transferring Your Data

    As we operate in many different countries, sometimes data needs to be transferred across borders, such as when a citizen of the European Union joins a site that we operate from the United States. We have worked to become compliant with the new EU General Data Protection Regulation (GDPR) in this situation, and as such use suitable safeguards for the transmission of this data.